Terms of Service

1. Acceptance of Terms

By accessing or using the IonAlb Travel & Tours website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

2. Services Provided

IonAlb Travel & Tours provides boat trips, guided tours, transport services, and related travel experiences in and around Sarandë, Albania. We reserve the right to modify, suspend, or discontinue any service at any time without prior notice.

3. Booking and Reservations

All bookings are subject to availability. A booking is confirmed only upon receipt of payment or a confirmed deposit. By making a booking, you confirm that all information provided is accurate and complete.

4. User Responsibilities

As a user of our services, you agree to:

• Provide accurate and truthful information
• Comply with all applicable laws and regulations
• Respect the safety guidelines provided by our staff
• Not engage in any conduct that may harm other guests or our staff
• Not use our website for any unlawful or fraudulent purpose

5. Intellectual Property

All content on this website, including text, images, logos, and graphics, is the property of IonAlb Travel & Tours and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content without our prior written consent.

6. Limitation of Liability

IonAlb Travel & Tours shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services or website. Our total liability for any claim shall not exceed the amount paid for the specific service in question.

7. Force Majeure

We are not responsible for delays or failures in performance resulting from circumstances beyond our reasonable control, including but not limited to natural disasters, extreme weather, government actions, or other force majeure events.

8. Health and Safety

Participants in our tours and boat trips must be in good physical health and follow all safety instructions provided by our guides and crew. IonAlb Travel & Tours reserves the right to refuse service to any individual who poses a safety risk to themselves or others.

9. Privacy

Your use of our services is also governed by our Privacy Policy, which is incorporated into these Terms of Service by reference.

10. Governing Law

These Terms of Service are governed by the laws of the Republic of Albania. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Sarandë, Albania.

11. Changes to Terms

We reserve the right to update these Terms of Service at any time. Changes will be effective immediately upon posting to the website. Continued use of our services after any changes constitutes your acceptance of the new terms.

12. Contact Us

For questions about these Terms of Service, please contact:

• Email: info@ionalb.com
• Address: Str. Mithat Hoxha, Port of Saranda, 9701, Sarandë, Albania